Where does VAT appear on your bill?
How VAT is calculated for your location, how to claim it back with a VAT number, and where to find your invoices.
Updated
VAT at checkout
All prices shown are before VAT. When you reach the payment page, any VAT that applies to your order is added and displayed in full so you can see the total before you commit.
VAT is due only in certain places. UK customers pay 20 percent VAT. If you're an EU business with a valid VAT number, the reverse charge applies—no VAT is added to your bill. EU consumers outside the UK pay VAT at their country's rate. Everywhere else, there's no UK VAT on your order.
Claiming VAT back
If you have a VAT number, enter it at checkout or later in /account/billing. We check it against the EU VIES register at that moment. If VIES confirms it, VAT is not charged and the reverse charge takes effect. If the check cannot complete, VAT is charged to your account—you'll be told this has happened.
Finding your invoices
Invoices are issued by Zinn Digital® Ltd (UK) after your payment goes through, and emailed to you straightaway. You can download every invoice and credit note as a PDF from /account/invoices whenever you need to refer back to it.
Questions people ask
- What happens if my VAT number doesn't verify?
- If the VIES check cannot confirm your number at checkout, VAT is charged to your order and you receive a notification.
- Can I add my VAT number after I've paid?
- Yes. Go to /account/billing, enter it there, and it will be printed on your invoice.
- Where are my invoices kept?
- All your invoices and credit notes are in /account/invoices as downloadable PDFs.