Stop receiving emails, change your sign-in address, or delete your account
Manage which emails you receive, update your sign-in address, or request full account removal and data deletion.
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Control your notice emails
Each notice email includes a link to unsubscribe from that type of notice. For more detailed control, visit /account/notifications to choose which notices you receive and how often.
Some emails always reach you regardless of your preferences: receipts, refunds, payment problems, listing holds and security notices. These cannot be turned off.
Update your sign-in address
Use /account/email to request a new sign-in address. We'll verify the change by sending confirmation emails to both your current and new address. Once complete, you'll receive a security notice at your new address.
Request account deletion
Submit a deletion request via /account/privacy, or email launch@zinndigital.com, using the address currently on your account. We'll confirm by email exactly what will be removed: your account, founder profile and personal details.
If you just want to see what we hold: on /account/privacy one button downloads all your data as a zip, with your invoices as PDFs.
Invoices are retained for the duration required by law. To understand how we process your personal data, see /privacy.
Questions people ask
- Which emails can I turn off?
- You can unsubscribe from notice emails one at a time using the link in each one, or manage all your notification preferences in /account/notifications. Receipts, refunds, payment alerts, listing holds and security notices are mandatory and cannot be stopped.
- How do I know my email change went through?
- We send verification emails to both your old and new addresses. When the change is complete, you'll get a security confirmation at your new address.
- What happens to my data when I delete my account?
- Your account, founder profile and personal details are removed. Invoices are kept as the law requires. Read /privacy for full details on how we handle your information.